Chatr Mobile Review

Chatr Mobile is a Canadian mobile virtual network operator (MVNO) owned by Rogers Communications. It provides prepaid mobile phone services using Rogers’ cellular network. Chatr’s plans include talk, text, and data services with no contracts or credit checks required. They are known for their unlimited Canada-wide calling and texting and also offer international calling and roaming options. Additionally, they sell a wide range of smartphones and mobile devices.

Chatr Mobile was launched in 2010, and since then it has been providing budget-friendly and flexible mobile services to Canadians. It is focused on providing high-quality coverage, without the long-term commitment of a contract. It has a user-friendly website and mobile application that allows customers to easily manage their accounts, make payments, and check usage. With Chatr Mobile, customers can enjoy a more affordable way to stay connected.

About Chatr Mobile

Chatr Mobile is a prepaid mobile service provider operating in Canada, it offers a range of talk, text, and data plans with no contracts or credit checks required. This allows customers to have more control over their spending and avoid unexpected charges.

Chatr’s plans typically include unlimited Canada-wide calling and texting, as well as international calling options to over 200 destinations around the world. Chatr also offers roaming services, which will allow you to use your phone while traveling outside of Canada.

In addition to the standard cellphone plans, Chatr Mobile also offers a range of free add-on services, such as additional data packages, caller ID, and voicemail. Customers can also purchase additional features like international calling and roaming packages.

Chatr also sells a wide range of smartphones and mobile devices, including the latest models from major manufacturers such as Apple, Samsung, LG, and Google. These devices can be purchased outright or through financing options.

One of the main advantages of Chatr Mobile is its coverage, as it runs on the Rogers network, which is one of the most extensive networks in Canada. This means that Chatr customers can enjoy reliable and fast coverage across the country.

Chatr Mobile

Why Chatr Mobile?

Chatr Mobile may be a good choice for a number of reasons, including:

  • No contracts: Chatr’s plans are prepaid, which means that customers are not locked into a contract. This allows for more flexibility and control over spending.

  • Affordable plans: Chatr’s plans are competitively priced, and they often offer promotions and discounts. This can make Chatr a budget-friendly option for those looking for affordable mobile service.

  • Extensive coverage: Chatr Mobile runs on the Rogers network, which is one of the most extensive networks in Canada. This means that Chatr customers can enjoy reliable and fast coverage across the country.

  • International calling options: Chatr’s plans include international calling options to over 200 destinations around the world, which makes it a great choice for those who make international calls frequently.

  • Range of add-on services: Chatr offers a variety of add-on services, such as additional data packages and international calling, which allows customers to customize their plans to fit their needs.

  • Wide range of devices: Chatr sells a wide range of smartphones and mobile devices from major manufacturers such as Apple, Samsung, LG, and Google. This allows customers to choose from a variety of device options.

  • No credit checks: Chatr doesn’t require credit checks for service, making it an option for people with poor credit or no credit history.

Overall, Chatr Mobile is a great option for those looking for a flexible, affordable, and reliable mobile service with great coverage and international calling options.

Chatr Vs. Rogers – Any difference?

Chatr Mobile and Rogers are both Canadian mobile service providers, but there are some key differences between the two.

  • Network: Chatr Mobile is a mobile virtual network operator (MVNO) that uses the Rogers network. This means that Chatr customers can enjoy the same coverage and network quality as Rogers customers, but at a lower cost.

  • Plans: Chatr Mobile offers prepaid plans with no contracts or credit checks required, while Rogers offers both prepaid and postpaid plans. Chatr’s plans are typically more affordable and offer more flexibility in terms of usage, while Rogers’ plans may come with more data and other perks.

  • International calling: Chatr Mobile includes international calling options to over 200 destinations around the world in their plans, while Rogers offers international calling add-ons.

  • Add-on services: Chatr Mobile offers a variety of add-on services, such as additional data packages and international calling, while Rogers offers more extensive add-on options like roaming packages and entertainment options.

  • Devices: Chatr Mobile sells a wide range of smartphones and mobile devices from major manufacturers such as Apple, Samsung, LG, and Google, while Rogers also offers a wide range of devices but with financing options.

In summary, Chatr Mobile and Rogers are both great options for mobile service in Canada, but Chatr is more budget-friendly and flexible, while Rogers offers more extensive plans with more perks. It ultimately depends on the specific needs and preferences of the customer.

Chatr Plans

Chatr Mobile offers a variety of prepaid plans to its customers, including:

  • Talk & Text plans: These plans include unlimited Canada-wide calling and texting, with options to add on data.

  • Data plans: These plans include a set amount of data, with options to add on talk and text.

  • International plans: These plans include unlimited Canada-wide calling and texting, with options to add on international calling to over 200 destinations around the world.

  • Roaming plans: These plans include roaming services, which allow customers to use their phone while traveling outside of Canada.

All plans are prepaid, with no contracts or credit checks required, and customers can choose from a variety of durations, such as 30 days, 90 days, and 365 days. They also offer additional services and add-ons such as additional data packages, caller ID, and voicemail.

The prices of the plans may vary depending on the duration of the plan, and they often offer promotions and discounts. Customers can check the prices and available plans on Chatr’s website or mobile application.

The plans are flexible and affordable, allowing customers to choose the right plan that fits their needs and budget. They also have an easy-to-use website and mobile application that makes it simple to manage your account, make payments, and check usage. Chatr Mobile is a great option for those looking for a budget-friendly and flexible mobile service.

Pros and Cons of Chatr Mobile

Pros of Chatr Mobile:

  • No contracts: Chatr’s plans are prepaid, which means that customers are not locked into a contract. This allows for more flexibility and control over spending.

  • Affordable plans: Chatr’s plans are competitively priced, and they often offer promotions and discounts. This can make Chatr a budget-friendly option for those looking for affordable mobile service.

  • Extensive coverage: Chatr Mobile runs on the Rogers network, which is one of the most extensive networks in Canada. This means that Chatr customers can enjoy reliable and fast coverage across the country.

  • International calling options: Chatr’s plans include international calling options to over 200 destinations around the world, which makes it a great choice for those who make international calls frequently.

  • Range of add-on services: Chatr offers a variety of add-on services, such as additional data packages and international calling, which allows customers to customize their plans to fit their needs.

  • Wide range of devices: Chatr sells a wide range of smartphones and mobile devices from major manufacturers such as Apple, Samsung, LG, and Google. This allows customers to choose from a variety of device options.

  • No credit checks: Chatr doesn’t require credit checks for service, making it an option for people with poor credit or no credit history.

Cons of Chatr Mobile:

  • Limited plans: Chatr only offers prepaid plans, which may not be suitable for all customers.

  • Limited customer service: Chatr’s customer service may not be as extensive as other mobile providers, which can make it harder for customers to get help with their accounts or troubleshoot issues.

  • Limited data: Some plans may have limited data, which may not be enough for heavy data users.

  • Roaming fees: Roaming fees can be high when traveling outside of Canada, and may not be included in all plans.

  • Add-on services can be more expensive: Some add-on services such as international calling and roaming can be more expensive than other providers.

Overall, Chatr Mobile is a great option for those looking for a flexible, affordable, and reliable mobile service with great coverage and international calling options, but it may not be the best option for customers who need more extensive plans or customer service.

Roaming Charges

Roaming with Chatr Mobile has to be done very carefully because the rates can be extremely high. Chatr charges on pay peruse and also according to the plan you have. They however do not extend Rogers’ Roam Like Home feature to customers.

You can check the full roam rates on the Chatr website here. Let’s take a look at the breakdown of France roam rates if you were traveling to Paris for instance:

  • $2.50 per minute for incoming calls, outgoing calls to Canada, outgoing calls within France, and outgoing international calls.

  • 40¢ for every outgoing message sent. Incoming messages are free.

  • $30.00/MB in data usage

  • 50¢/message + $30.00/MB for outgoing multimedia messages.

man with phone

Chatr Vs. Fido

Chatr Mobile and Fido are both Canadian mobile service providers, but there are some key differences between the two.

  • Network: Chatr Mobile is a mobile virtual network operator (MVNO) that uses the Rogers network, while Fido is also owned by Rogers Communications, but operates as a separate company. Both companies offer similar coverage and network quality, but the pricing and plans may differ.

  • Plans: Chatr Mobile offers prepaid plans with no contracts or credit checks required, while Fido offers both prepaid and postpaid plans. Chatr’s plans are typically more affordable and offer more flexibility in terms of usage, while Fido’s plans may come with more data and other perks.

  • International calling: Both Chatr Mobile and Fido offer international calling options, but they have different pricing and options. Chatr’s plans include international calling options to over 200 destinations around the world, while Fido offers international calling add-ons.

  • Add-on services: Both Chatr Mobile and Fido offer a variety of add-on services, such as additional data packages and international calling, but the options and pricing may vary.

  • Devices: Both Chatr Mobile and Fido sells a wide range of smartphones and mobile devices from major manufacturers such as Apple, Samsung, LG, and Google, with financing options for some of the devices.

In summary, Both Chatr Mobile and Fido are both great options for mobile service in Canada, but Chatr is more budget-friendly and flexible, while Fido offers more extensive plans with more perks. Both are owned by Rogers Communications and offer similar coverage and network quality, so it ultimately depends on the specific needs and preferences of the customer.

Frequently Asked Questions 

Is Chatr Mobile reliable?

Yes. Chatr is pretty reliable and there are no contracts or fees needed to get started.

Does Chatr have retail stores?

Yes, there’s the availability of retail stores all over Canada. You can even find the ones closest to you on the company’s website by entering your location.

Does my unlimited text and call cover everywhere?

No. Your unlimited text and call only cover the zone your plan supports. However, the moment you leave that zone, per-minute and per-message rates will apply.

Is buying a mobile phone from Chatr necessary?

No. You can bring your own device, buying from Chatr is not a requirement for using their service.

What happens when I leave a zone?

Chatr has a wide range of coverage so there are no roaming handoffs or dropped calls when you travel outside of a zone.

How do I cancel my DAY PASS?

Your DAY PASS automatically gets canceled once you make a full monthly top-up payment. It can also be done by Texting BREAK to 4962

Can my autopay bonus be carried from one month to the other?

No. Autopay bonuses are only available for a month.

How do I manage my Chatr account?

Things like checking your balance and managing your accounts can be done via the Chatr Mobile App or by signing into your Chatr online account.

You can also dial *225# and then press the CALL/SEND button from your Chatr mobile phone for an on-screen notification

Managing your account via the Chatr Website or Mobile app is absolutely free.  However, putting a call through to customer care attracts some charges.

Does Chatr Mobile charge any hidden fees?

No. There are no hidden charges with Chatr mobile.

Is the Message relay service available?

Customers with hearing or speech disabilities can make and take calls without worry. The message relay service can be accessed by dialing #711 from your Chatr mobile phone.

How does deactivation work?

Failure to pay the monthly fees for three successive months will see your chatr account deactivated with all remaining balance forfeited.

Final Words

In conclusion, Chatr Mobile is a Canadian mobile virtual network operator (MVNO) that offers prepaid mobile phone services using Rogers’ cellular network. It is known for its budget-friendly and flexible plans, with no contracts or credit checks required, that include unlimited Canada-wide calling and texting, and international calling options to over 200 destinations around the world.

Chatr also offers a variety of add-on services, such as additional data packages, caller ID, and voicemail. Furthermore, Chatr Mobile also sells a wide range of smartphones and mobile devices from major manufacturers such as Apple, Samsung, LG, and Google.

Chatr Mobile is a great option for those looking for an affordable and flexible mobile service with great coverage, international calling options, and no credit checks required. It might not be the best option for those who need more extensive plans or customer service. But it is a good alternative to other Canadian mobile service providers such as Fido or Rogers as it is owned by the same company and offers similar network quality but with different pricing and options.

It’s important to compare the plans and features of Chatr Mobile with other providers to see which one best suits your needs. It is also important to keep in mind the coverage and network quality of the provider in the area where you will be primarily using the service. Thanks for reading, please let me know your thoughts and comments below. 

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